Job Description

Why Work For Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Shared Services Systems Address: 1725 S 20th St. - Omaha, NE Work Schedule: Mon-Fri 7:30am to 4pm Drives sales growth by managing customer accounts, conducting sales calls, and traveling to customer sites to provide service and product expertise. Maintains accurate customer account records, resolves customer concerns, builds collaborative vendor relationships, and identifies market opportunities while staying current on product knowledge, training, and industry developments.

Essential Functions

Customer Interactions 50%

• Provide product knowledge and demonstrations.
• Solve customer problems and fulfill requests by facilitating open communication between customers and SSS departments.
• Travel to customer site locations regularly to service customer accounts.
• Maintain knowledge of client accounts and territory market needs.
• Maintain collaborative relationships with vendor sales representatives and coordinate customer presentations.
• Develop and maintain long-term customer relationships to improve retention and account growth.
• Conduct periodic account reviews to identify opportunities for increased sales.

Sales Calls 25%

• Maintain consistent profit and volume growth in assigned accounts through daily direct sales activities within the assigned territory.
• Schedule sales calls.
• Make cold calls to develop new business and secure new accounts.
• Work with vendor and manufacturing representatives to coordinate sales calls and presentations.
• Maintain knowledge of customer contracts, pricing programs, and purchasing agreements.

Administrative Duties 15%

• Maintain accurate customer account records.
• Prepare and maintain accurate expense reports.
• Complete daily sales call reports as required by leadership.
• Maintain customer account files and records.
• Submit mileage reports in a timely manner.

Professional Development & Compliance 10%

• Attend and participate in customer and SSS meetings.
• Attend required training courses.
• Keep current with online education and product knowledge requirements.
• Continuously strive to enhance product knowledge and sales skills.
• Work with manufacturing representatives as needed.
• Seek out new products and product knowledge opportunities to support customer needs and business growth.
• Comply with company policies, customer requirements, and applicable healthcare regulations
• Maintain confidentiality of customer business information
• Perform other duties as assigned

Job Requirements

Education

• High School Diploma, GED or equivalent combination of education and experience.
• College degree preferred.
• Sales experience may be substituted for education.

Experience

• Minimum 3 5 years medical supply sales experience preferred
• Prior computer experience in Microsoft Office applications and sales/inventory systems required.

License/Certifications

• Valid and current Driver's License required.
• Current proof of automobile insurance coverage required.

Skills/Knowledge/Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to manage work schedule/time, priorities, and resources to achieve goals.
• Ability to build and maintain customer satisfaction through collaboration, communication, and consistent service.
• Skill in the use of personal computers and standard office equipment.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Not necessary for the position (0%):
• Climbing
• Crawling
• Kneeling
• Occasionally Performed (1%-33%):
• Balancing
• Distinguish colors
• Pulling/Pushing
• Frequently Performed (34%-66%):
• Carrying
• Crouching
• Grasping
• Keyboarding/typing
• Lifting
• Reaching
• Repetitive Motions
• Sitting
• Speaking/talking
• Standing
• Stooping/bending
• Twisting
• Walking
• Constantly Performed (67%-100%):
• Hearing
• Seeing/Visual
• Job Hazards
• Not Related:
• Chemical agents (Toxic, Corrosive, Flammable, Latex)
• Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
• Equipment/Machinery/Tools
• Explosives (pressurized gas)
• Electrical Shock/Static
• Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc.)
• Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Mechanical moving parts/vibrations
• Rare (1-33%): - Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

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