The Enterprise Services, Systems & Tools domain is responsible for developing automated robotic solutions using the UIPath platform to automate rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work. The Process Automation Analyst is responsible for analyzing existing processes, identifying potential improvement opportunities utilizing automated tools, and develop change management plans to successfully implement those improvements.
Identify current state business processes, eliciting both pain points and positives through interviews and direct observation of employees across several different functional centers of excellence or business units. Identify processes and workflows that can be enhanced by a Robotics Process Automation (RPA). Document the current state end-to end business processes by creating "As Is" process maps and narratives. Conduct feasibility analysis to determine applicability of RPA. Quantify automation opportunities, perform ROI estimation and articulate business cases for improvement and automation. Critically evaluate workflows with a view to improve efficiency and enhance the usage of PA and workflow automation. Demonstrate understanding of PA methodologies and tools, such as UlPath, Blue Prism, or Automation Anywhere. Works closely with functional teams and business units to clearly understand defined processes to be automated. Gather underlying process metrics to drive analysis of business process. Experience in business analysis or business process analysis. Understanding of the principles and common frameworks of successful business process analysis and change management. Experience with Robotics Process Automation (PA) or any other workflow automation tool. Experience with UIPath is desired. Experience with Artificial Intelligence (Al), Machine Learning, OCR is a plus.
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